Client Care

We love our Clients. We are fortunate to work with an amazing roll of healthcare providers, park and forest preserve districts, non-profits and private development firms with projects ranging in scale from full site landscape master plans to intimate gardens and neighborhood parks.

Laflin Design Group, Ltd. is an intentionally specialized landscape architecture firm focused on sustainable design for healthcare and public entities. Recognizing the care necessary to best serve our Clients, our strategy coordinates a team of consultants to provide services outside our areas of specialization such as an arborist for tree inventories and a delineation specialist for wetland permitting, giving our Clients a complete design package with a single point of contact. This team approach keeps us lean and cost effective while giving our Clients a comprehensive scope of services.

Our Client Care Policy is founded on working closely with our Clients and responding to their needs with timely, comprehensive solutions and empowering our Clients with the information necessary to make difficult decisions. We take seriously the trust our Clients put upon us and the sensitive nature of the developments to which we are a party. Confidentiality is strictly enforced to preserve the security of all project related data and to place the control of information firmly in our Clients grasp.